Technical Assistant

SUMMARY:
Signa Opportunity 
is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

POSITION INFO:
About the role
The IT professional will work closely with management to implement new systems, troubleshoot issues, and maintain data security and compliance with healthcare
regulations.

Responsibilities

• Maintain, monitor, and troubleshoot clinic IT systems, including computers, networks, and software.
• Provide technical support to staff for hardware, software, and digital systems issues.
• Manage and update the clinic’s website, email systems, and online booking platforms.
• Ensure data security, backup procedures, and compliance with healthcare regulations (e.g., patient data protection).
• Assist in implementing new technologies and digital tools to improve clinic operations.
• Collaborate with management to identify IT needs and recommend solutions.
• Maintain inventory of software licenses.
• Train staff on new systems, software, or cybersecurity protocols.
• Monitor and respond to technical issues promptly to minimize disruption.
• Stay updated with IT and healthcare technology trends to ensure clinic systems remain efficient and secure.

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• Diploma or degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support or technical roles, preferably in healthcare or medical environments.
• Strong knowledge of computer hardware, software, networks, and cybersecurity.
• Proficiency in office software, email systems, cloud platforms, and digital tools.
• Ability to troubleshoot technical issues quickly and effectively.
• Excellent communication and interpersonal skills for staff support.
• Knowledge of healthcare data protection regulations is an advantage.
• Strong organisational skills and attention to detail.
• Ability to work independently and manage multiple technical tasks simultaneously.

• Office-based within the clinic environment with occasional remote support duties.
• Standard working hours (Monday to Friday) with flexibility for emergency IT issues.
• Fast-paced medical aesthetics environment requiring quick response to technical problems.
• Frequent interaction with clinical and administrative staff.
• Use of computers, servers, networks, and IT equipment daily.
• Responsibility for maintaining secure and compliant data systems.
• Occasional involvement in IT projects, system upgrades, or training sessions.