Team Leader

• Conduct asset verification surveys (Fridges, etc.)

• Assist customers with managing stock replenishment to minimise stock outs

• Manage stock rotation and quality

Sales Team Management

• Manages, supports and co-ordinates all BevCo cross channel and cross functional sales force activities in the defined geography (insourced/outsourced)

• Tracks team weekly customer calls per outlet to build effective partnerships and resolve customer issues• Actively supports and manages the sales force in-sourced & outsourced

Growth Objectives

• Drives the sales force in the area to improve BevCo participation and penetration through wholesalers, retailers, QSRs and forecourts

• Holds cross channel sales team accountable to achieve target volumes and distribution objectives in all channels across the geography

• Ensures product availability, merchandising, promotions, pricing objectives and space standards are achieved and maintained

• Responsible for company refrigeration assets and that governance and compliance standards are met

• Responsible for permanent merchandising resourcing and signage

Additional Region-Specific Accountabilities and Outputs

Qualifications and Experience

• Grade 12 / Matric / NQF level 4

• Up to 2 years experience (Operational Execution) Experience in a sales/marketing/FMCG environment

• Basic knowledge of PC, or potential to acquire it

Key Qualities

Critical Success Factors

Customer Perspective Communication

• Routine communication with customers or clients

Problem Solving

• Proactive identification of functional problems related to a specific process or policy, determine cause and impact, and choose the best alternative to solve the problem based on guidelines provided and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

• Others outside of own work area but inside the organisation

Behavioural Competencies

Customer Relations

• Asks questions to identify customer needs or expectations

• Follows through and meets personal commitments to others on time

• Takes responsibilities seriously and consistently meets the clients' expectations for quality, service, and professionalism.

• Continuously monitors delivery to make sure the customer is receiving good service

• Shows a strong commitment to exceeding customer expectations

• Able to own responsibility for mistakes, apologise and make suitable changes to services

Negotiation

• Able to recognise a situation in which negations are required

• Able to listen to the oppositions argument attentively with the aim of reaching an effective outcome

• Able to tactfully present facts on a "need to know basis" so as to ensure a successful outcome.

• Able to refer to facts presented by the opposition to strengthen argument.

• Possesses the interpersonal skills necessary to negotiate an effective outcome

Planning and Organising

• Manages time effectively, ensuring effective completion of tasks under stressful deadlines.

• Able to prioritise activities and resources, ensuring that results are achieved effectively.

• Able to evaluate progress and make appro