Team Leader – Customer Service (Warehouse)

SUMMARY:
Time to find that stable career opportunity!!!!!!

POSITION INFO:

Time to find that stable career opportunity within Food Manufacturing giants in South Africa, client based in the Cape Town is currently looking for a Team Leader- Customer Service to manage all customer calls for Distribution and Manufacturing warehouse.

PRE-REQUISITES

• Matric  
• Relevant tertiary qualification in Logistics (B. Com or Diploma) will be an added advantage  
• Preferably 2 years’ experience in an FMCG distribution environment
• Minimum 5 years’ experience in an admin support function
• Minimum 2 years’ experience in a supervisory role
• Sage x3 system experience Essential
• Assist with Peak Plan and execute job orders
• Delink and update customers e-mail accounts for online as requested
• Posting of invoices to occur daily once debriefing is done
• Communicate all Trade communication to the network timeously
• Manage online platform to ensure stock codes are reflecting on all brands account
• Assist distribution with liaising with customers if deliveries are delayed due to breakdowns ,all retail invoices to be checked and filed daily
• Ensure that all orders are aligned before planning commence , all retail orders to be captured on the portal
• Capture and submit all AOD paperwork timeously
• Ensure that all customer calls logged are responded to within 24 hours
• Run customer order exception report daily and follow up with customers if no orders were placed
• Set-up new incoming Franchisees and change of hands accounts
• Schedule online accounts on specific delivery days
• Assist with stock take preparation and ensure all work is done relating to stock take

Let us take your CAREER to the next level!                                           

Our innovative strategy and continuous streamlining of processes ensure we stand out from our competitors.

For more exciting positions visit our website www.higherintelligence.co.za or give the specialist recruitment consultant a call on JHB 011 -442-0633.

Please note if you have not received feedback within two weeks please consider your application unsuccessful.                                              

NB! This job is now closed. You can apply for other jobs by uploading your CV.