Tasting Room and Events Coordinator – Stellenbosch Wine Farm

SUMMARY:
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POSITION INFO:

Join our client, a prestigious Stellenbosch wine farm, and bring your passion for wine and hospitality to create exceptional guest experiences!

Our client is seeking a dedicated and organised Tasting Room and Events Coordinator to oversee their tasting room operations and manage events and functions on their stunning wine farm. If you excel in ensuring seamless guest experiences and thrive in a vibrant, luxury hospitality environment, this is your chance to make a difference.

What You’ll Do:

• Oversee the daily operations of the tasting room, ensuring a professional and welcoming environment for guests.
• Arrange wine tastings, coordinating schedules to ensure smooth and enjoyable guest experiences.
• Oversee events and functions (e.g., weddings, corporate gatherings, wine festivals) to ensure they run flawlessly on the day.
• Collaborate with marketing and hospitality teams to promote tastings, events, and special offerings.
• Monitor stock levels of wines and merchandise, maintaining accurate inventory for efficient operations.
• Handle guest inquiries, bookings, and feedback with professionalism to deliver outstanding customer satisfaction.
• Ensure compliance with health, safety, and liquor licensing regulations during tastings and events.
• Contribute creative ideas to enhance guest experiences and boost visitor engagement.

What Our Client Is Looking For:

Essential Skills:

• Proven experience in tasting room management or event oversight, ideally in the wine or hospitality industry.
• Excellent customer service and interpersonal skills to create memorable guest experiences.
• Strong organisational and multitasking abilities to manage tasting room operations and event oversight.
• Proficiency in Microsoft Office and booking/inventory management systems.
• Ability to work effectively in a fast-paced environment.

Advantageous:

• Relevant qualification in hospitality or event management.
• 2–3 years’ experience in wine tourism or event oversight.
• Familiarity with Stellenbosch’s wine industry.

Behavioural Attributes:

• Passionate about wine and hospitality with a warm, approachable manner.
• Proactive, detail-oriented, and able to work independently.
• Calm under pressure with a commitment to excellence.