SUMMARY:
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POSITION INFO:
TELESALES CLERK/PORT ELIZABETH
We are seeking a proactive and customer-focused Telesales Clerk to join our fast-paced FMCG team in Port Elizabeth. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage high-volume customer interactions while maintaining outstanding service levels.
Minimum Requirements
- Matric (Grade 12) required.
- At least 1–2 years of telesales, call centre, or customer service experience — FMCG experience is an advantage.
- Strong communication (English/Afrikaans) and negotiation skills.
- Computer literate (MS Office, CRM systems).
- Ability to work under pressure in a fast-moving environment.
- Strong attention to detail and accuracy.
- Professional, friendly, and customer-centric attitude.
Key Responsibilities
- Manage inbound and outbound sales calls to existing and prospective customers.
- Process customer orders accurately and efficiently.
- Build and maintain strong customer relationships to support repeat business.
- Promote current products, promotions, and new releases.
- Monitor stock availability and liaise with the warehouse and logistics team for deliveries.
- Handle customer queries, complaints, and follow-ups professionally.
- Update customer information and order details in the CRM system.
- Achieve daily, weekly, and monthly call and sales targets.
- Assist the sales team with administrative tasks when required.
Salary: Market related
Application Process: Online applications will received priority, or e-mail CV to , use “TELESALESPE” as a reference. If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful
