Systems Administrator - Eastern Cape

SUMMARY:
SYSTEMS ADMINISTRATOR | AGRICULTURE & OPERATIONS

The Opportunity

A well-established agricultural organisation is seeking a Systems Administrator to join its team in the Langkloof region. This is an exciting opportunity for a technically minded and solutions-driven professional who enjoys working at the intersection of technology, data and day-to-day business operations.
The successful candidate will play an important role in ensuring that critical systems supporting farming, packhouse, cooling and operational activities remain reliable, accurate and effectively utilised.
This role will suit someone who is naturally curious about technology, enjoys solving problems and can confidently support users across different functions and operational environments.

POSITION INFO:

Key Responsibilities

Systems Administration & Support

• Provide day-to-day support for key operational and business systems.
• Troubleshoot and resolve user queries, system issues and functionality concerns.
• Monitor system availability, performance and data integrity.
• Identify recurring system issues and assist with implementing sustainable solutions.
• Escalate complex technical issues to relevant internal or external support teams.
• Assist with system configuration, setup and standardisation across multiple operational sites.

User Support, Training & Documentation

• Provide user support and guidance across various business functions.
• Conduct system onboarding and training for new employees.
• Facilitate refresher training to improve system utilisation and user competency.
• Develop, update and maintain SOPs, user guides and system documentation.
• Promote consistent system processes and best-practice usage across sites.

Operational Systems Support

• Support critical operational processes within farming, packhouse and cooling environments.
• Assist with batch reconsolidation and investigate system variances.
• Support the management of packing instructions and loading processes.
• Ensure critical information and loading instructions are captured accurately and timeously.
• Support traceability, operational reporting and data accuracy.
• Work closely with users to identify opportunities to improve system efficiency and business processes.

Master Data & Data Integrity

• Maintain and validate master data across operational systems.
• Ensure consistency and standardisation of system information.
• Assist with configuration and data-quality initiatives.
• Identify discrepancies and implement corrective actions.
• Support accurate reporting through reliable and well-maintained data.

Minimum Requirements

• NQF Level 5 National Certificate, Higher Certificate or Diploma in Information Systems, Information Technology, Systems Development or a related field.
• Minimum 2 years’ relevant experience in systems administration, systems support or a similar environment.
• Strong understanding of operational software and business systems.
• Experience with Vitrax, Keyphase, Farm Costing Solutions, DTP or similar agricultural/operational systems will be advantageous.
• Practical knowledge and experience using Artificial Intelligence (AI) tools, AI-assisted business processes and emerging technologies.
• Strong analytical, diagnostic and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Confident in training and supporting users with varying levels of technical ability.
• Strong attention to detail and commitment to data accuracy.
• Ability to work independently while also collaborating effectively with operational teams.
• Able to work under pressure and respond effectively to critical system issues.
• Willingness to provide support outside normal working hours when operationally required.

What You'll Bring

We are looking for someone who is more than just technically capable — someone who can understand how systems impact the business.
You should be:

• Analytical and solution-focused
• Proactive and self-motivated
• Comfortable working with both technology and people
• Able to translate technical issues into practical business solutions
• Highly organised with strong attention to detail
• Interested in AI, automation and emerging technology
• Comfortable working in a fast-paced operational environment

What’s on Offer

• Stable and established working environment
• Competitive, market-related remuneration
• Retirement fund membership
• Medical aid
• Opportunity to work across agricultural, farming and packhouse operations
• Exposure to operational technology, business systems and emerging AI solutions
• A role with meaningful responsibility and the opportunity to contribute to process improvement and digitalisation within the business

 

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