Surveillance Systems Operator X5

Recruiter:

Tolcon Group (Pty) Ltd

Job Ref:

JHB000177/RA

Date posted:

Thursday, April 23, 2026

Location:

Centurion, South Africa

SUMMARY:
Company: Tolcon (Freeway Management Systems GP)
Location: Rooishuiskraal, Centurion
Reports to: TMC Supervisor

POSITION INFO:
Qualifications and Skills
Suitable candidates must possess the following minimum qualifications and skills:

Grade 12
Certificate in Call Centre operations and PSIRA registration will be an added advantage
MS Office (intermediate in PowerPoint, Excel, MS word and Microsoft Outlook)
At least 3 – 5 years’ control room environment, CCTV surveillance or security monitoring experience
Computer literacy
Investigations Skills
Accuracy
Critical Thinking
Problem solving skills
Reporting skills

Essential Duties & Responsibilities
The successful candidate’s responsibilities will include, but are not limited to:

Actively monitor and detect incidents within 3 minutes of their occurrence via the various detection methods: CCTV cameras, inbound calls, and alarm systems.
Ensure accurate logging and verification of all detected incidents.
Dispatching of Security personnel as well as coordination with relevant response units during active incidents.
Notifying other Law Enforcement and emergency services where required.
Arm & disarming of the alarms.
Monitor, record and report all roadside and TMC equipment malfunctions.
Ensure accurate and timeous completion of all administrative functions related to KPIs.

This job specification outlines the main duties of the role and is not an exhaustive list. By applying, you consent to the Company processing your personal information in line with PoPI, which may include reference, credit, and background checks. Please note that only shortlisted candidates will be contacted, and a medical assessment may be required in terms of OHS legislation. The Company is committed to workplace transformation and upholding its Employment Equity objectives. We strongly encourage applications from individuals with disabilities as well as candidates from designated groups.
Kindly note should you not be contacted within 2 weeks of your application, kindly consider your application as unsuccessful.

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