Support Technician - Security Industry

 

Recruiter:

Dante Personnel

Job Ref:

JHB005602/MR

Date posted:

Friday, September 9, 2022

Location:

Germiston, South Africa

Salary:

R15 000


SUMMARY:
Our Client in the Security Industry is looking for a Support Technician based in the East Rand

JOB DESCRIPTION:

Minimum requirements:
ESSENTIAL KNOWLEDGE:
  • Understanding of RF communication
  • Knowledge of networks and network infrastructure
  • Knowledge of alarm communication technology in the security industry.
  • Knowledge of the operations within the security industry.
REQUIRED EXPERIENCE:
  • Degree or completed coursework in engineering or electronics.
  • A Relevant certificate or license may be required.
  • 2 years of direct customer interaction.
  • 2 years of experience with alarm control panels on a senior technician level.
  • Good communication skills in English and Afrikaans.
  • Driver’s license and own car.
DUTIES INCLUDE:
  • Technical Support Desk - National and international support.
  • Custodian of Technical Support Mailbox.
  • Assist customers with Control Room design
  • Network Maintenance - Set-up and testing of New Base and Repeater equipment
  • Equipment Testing - Testing of RDC products
  • Assist with development product testing.
  • Create manuals
  • Fault finding down to component level.
  • Technical Reporting - Compiling of weekly technical reports
  • Sales Support - Assist sales with technical queries as needed, Attend sales meetings in a technical capacity.
  • Achieve certain goals in terms of customer maintenance and contracts.
  • Field Support - After hours Standby duty for a 7 day period as determined by business requirements and according to a predetermined schedule.
  • Training - Conducting training sessions for customers on company products as the business requires.

Consultant: Mellissa Rambally - Dante Personnel Johannesburg
Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful

 

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