Support Technician (2 Year Contract) Renewable based on performance (Wits CLS)

Main purpose of the job:

• To be responsible for the daily operation of the system as well as system upgrades; may perform related duties as assigned

Location:

• Spencer Lister Building, NHLS Complex, Braamfontein - Johannesburg

Key performance areas:

First and second level user support administration and maintenance:

• View, assign, and attend to all calls via the Helpdesk
• Install all software products including Microsoft products and conduct upgrades
• Maintain Microsoft domain i.e., active directory, DHCP, SQL, Windows operating systems, Microsoft Outlook, server operating systems, and other system problems
• Maintain IT cabling
• Oversee network connectivity to ensure stability
• Record the IT backup log sheets
• Perform daily health checks and backups
• Perform monthly vitalities

Required minimum education and training:

• Diploma or Bachelor’s Degree in IT or a related field

Required minimum work experience:

• Minimum 3 years experience in an IT environment

Desirable additional education, work experience, and personal abilities:

• Installing network cabling and other network equipment like routers and switches
• Installing workstations and other equipment like printers
• Installing desktop operating systems and programs
• Providing staff with technical support and training
• Installing servers, server operating systems, and relevant server programs
• Connecting all workstations to the network and relevant servers
• Monitoring servers to ensure that they are running optimally
• Monitoring server backups to ensure that these take place regularly and correctly
• Performing troubleshooting to isolate problems
• Ability to work under pressure and troubleshoot problems
• MICTP certification is a requirement
• Standby work, working overtime, and over weekends will be required
• The successful incumbent must be contactable at all times for any unplanned emergencies or repairs
• Local traveling will be required
• Maintain effective working relationships with all relevant staff, suppliers, vendors, contractors, auditors, and other stakeholders

TO APPLY:

• Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• AJ Personnel is fully POPIA Compliant.
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
• The closing date for all applications: 19 April 2022.
• Wits Health Consortium will only respond to shortlisted candidates.
• Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
• Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.
• PLEASE NOTE: Our Client, WHC - CLS, maintains mandatory Covid-19 requirements, and as such only Covid-19 vaccinated incumbents will be considered for positions.

Please note:

• AJ Personnel is only responsible for advertising the advertisement on behalf of their client Wits Health Consortium.
• AJ Personnel does not have any salary or other information regarding the position.