Subject Matter Expert (SAGE X3)

SUMMARY:
The Financial System Subject Matter Expert (SME) will provide in-depth expertise, support, and leadership for the organization’s financial systems, ensuring operational efficiency, regulatory compliance, and alignment with business needs. This role requires a deep understanding of finance, procurement, warehousing, logistics, inventory, and fixed asset processes. The SME will collaborate with finance, IT, and business units to optimize financial systems and integrations.

POSITION INFO:
Minimum Qualifications & Requirements:

• Education: Bachelor’s Degree in Finance, Accounting (must have an Accounting major), or a related field.
• Experience:
  
  • 3+ years as a Sage X3 SME (non-negotiable) in financial systems (ERP/accounting software).
  • Proven experience in IT environments (requirements scoping, integration, deployment, and testing).
  • Strong knowledge of financial processes, accounting principles, and compliance.
  • Familiarity with warehousing, logistics, procurement, and fixed assets.
• Skills:
  
  • Exceptional communication and stakeholder management.
  • Ability to manage multiple deliverables under deadlines.
  • Cross-functional collaboration experience.
• Advantageous: Telecommunications industry experience.

• System Expertise & Support:
  • Act as the primary point of contact for financial systems (e.g., ERP, accounting software, and warehousing/inventory modules).
  • Provide day-to-day user support, including troubleshooting, training, and issue resolution.
  • Maintain system configurations, workflows, and ensure accurate financial data flow across the value chain.
• System Maintenance & Optimization:
  • Lead system updates, upgrades, and enhancements with minimal disruption.
  • Identify and implement process improvements to boost efficiency.
  • Monitor performance and resolve system issues promptly.
  • Manage documentation for configurations and processes.
• Business Analysis & Process Improvement:
  • Analyze financial processes and recommend system-driven improvements.
  • Conduct gap analyses and propose solutions to meet business objectives.
• Implementation & Project Management:
  • Collaborate with IT, Finance, and vendors on system implementations/integrations.
  • Develop project plans, timelines, and budgets; ensure on-time, in-scope delivery.
  • Provide post-implementation support and manage change requests.
• Compliance & Security:
  • Ensure adherence to accounting standards and regulatory requirements.
  • Maintain security protocols to safeguard financial data.
  • Support audits with system documentation and reporting.
• Training & Documentation:
  • Develop and deliver training for end-users on new features/processes.
  • Create and maintain SOPs, user guides, and system documentation.

• For more IT jobs:  applications: Send your CV to  with the reference number in the subject line.