Store Manager

SUMMARY:
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POSITION INFO:

About the Role:
A leading national retail group is seeking an experienced and hands-on Store Manager to oversee all operational, financial, and HR aspects of a busy retail branch. The ideal candidate will have extensive experience in retail management, stock control, cash handling, and staff leadership in a large-format retail or FMCG environment.

Key Responsibilities:

• Manage overall store operations to achieve profitability and sales targets.

• Oversee store administration, cash office, and point-of-sale operations.

• Ensure compliance with company policies, SOPs, and retail standards.

• Lead, coach, and mentor the store team to maximise productivity and development.

• Plan, implement, and monitor stock control, shrinkage, and inventory accuracy.

• Coordinate promotions, merchandising, and customer service initiatives.

• Analyse financial and operational reports to drive business improvements.

• Manage HR processes including scheduling, leave, and performance management.

Minimum Requirements:

• Grade 12 / Matric (essential).

• Diploma, BCom, or Retail Management qualification (advantageous).

• 5+ years’ experience in retail store management.

• Experience with SAP, UNISOLV, Qlikview, or Kronos (advantageous).

• Strong financial, analytical, and leadership skills.

• Valid driver’s license and own reliable transport.

Competencies:

• Excellent problem-solving, decision-making, and organisational skills.

• High attention to detail and accountability.

• Strong interpersonal, conflict resolution, and people management skills.

• Strategic thinking with a focus on customer experience and operational excellence.

Location Preference:
Candidates residing in or near Johannesburg suburbs such as Sandton, Parkmore, Norwood, Killarney, Boskruin, and surrounding areas will be preferred.