Assistant Store Manager Menlyn Park, Johannesburg

SUMMARY:
As Assistant Store Manager, you will support the Store Manager in leading a busy, high-performing retail team.

POSITION INFO:

Assistant Store Manager Menlyn Park, Johannesburg
Step into a fast-paced, work-hard, play-hard retail leadership environment
Retail | Menlyn Park, Johannesburg | R13,000-R15,000 basic per month (excluding incentives)

About Our Client
Our client is a fast-growing retail brand with a national footprint in South Africa''s major shopping centres. They are known for their high-energy culture, strong performance ethos, and dedication to delivering an exceptional in-store experience. The company fosters a results-driven environment where accountability and high standards are part of everyday life, offering great growth potential for ambitious retail professionals.

The Role: Assistant Store Manager Menlyn Park
As Assistant Store Manager, you will support the Store Manager in leading a busy, high-performing retail team. This role requires strong operational oversight, a hands-on leadership style, and a passion for motivating teams to hit sales targets while delivering top-tier customer service. You will also be expected to step up and run the store in the Store Manager''s absence.

Working hours: Retail hours including weekends, public holidays, and shifts (5 working days per week with 1 guaranteed weekend off per month).

Key Responsibilities

• Minimum of 3 years experience in a retail management or supervisory role

• Support the Store Manager in leading and motivating the team to meet and exceed sales targets

• Drive excellence in daily operations, including staff scheduling and task delegation

• Monitor store KPIs and support the team in achieving individual and store goals

• Handle staff coaching, performance management, and disciplinary discussions when necessary

• Ensure outstanding customer service and handle escalations with professionalism

• Oversee visual merchandising and ensure adherence to brand standards

• Manage shrinkage, stockroom organisation, and stock control processes

• Conduct opening/closing procedures and ensure compliance with all policies

About You

• 3+ years of experience in a similar retail leadership role (Assistant Store Manager, Floor Manager, Supervisor)

• Proven ability to lead and develop a team in a busy retail environment

• Confident managing team performance, conflict, and discipline

• Strong KPI and target management skills

• Excellent communication skills and a customer-focused approach

• Organised, reliable, and attentive to detail

• Comfortable working weekends, shifts, and public holidays

• Proactive, hands-on leader who thrives under pressure

• Matric required; tertiary qualification in retail or business (advantageous)

Salary and Remuneration

• R13,000R15,000 basic salary per month (excluding incentives)

• Competitive commission and incentive structure

• Annual performance bonus

• Benefits may include medical insurance, retirement annuity, and disability cover (to be confirmed)