Store Manager

SUMMARY:
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POSITION INFO:

As a Store Manager, you will be responsible for:

Exemplary Customer Service: Showcase our product range while building and maintaining strong customer relationships. You’ll address customer concerns in-store and over the phone, ensuring a seamless and positive experience.

Team Leadership & Development: Schedule, delegate, and monitor staff tasks, ensuring the team performs at its best. You'll also be responsible for coaching, providing feedback, and fostering a culture of collaboration and growth.

Operational Efficiency: Manage day-to-day store operations, including maintaining accurate bank balances, conducting cash-ups, and preparing daily, weekly, and monthly financial reports. Your organizational skills will ensure smooth operations and financial accuracy.

Policy Enforcement: Ensure that company policies and procedures are followed by all team members, maintaining a professional and compliant work environment.

Cross-Department Collaboration: Work closely with other departments within the group, promoting seamless communication and teamwork to meet store and company goals.

Continuous Improvement: Help drive store performance by identifying opportunities for improvement and implementing changes that boost efficiency, productivity, and overall store success.

Requirements:

• 5 years of previous experience in managing a Retail team is required.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.
• Grade 12/Matric preferably an advanced diploma in business management or bachelor's degree.

Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.