Store Assistant

SUMMARY:
Durban (CBD) - Our client, a well-established business in the retail sector, is seeking an experienced Stores Assistant to provide full support within their retail store.

POSITION INFO:
The Store Assistant will be responsible for the day-to-day functions of the retail branch, including customer service, cash-ups, stock control, and store maintenance.

The role requires a proactive individual who can manage daily operations, assist walk-in clients, and support the store team to ensure smooth business flow.

Key Responsibilities:

• Assist and serve walk-in customers professionally and courteously
• Maintain a clean, organized, and well-stocked store environment
• Complete accurate daily sales calculations and cash-ups
• Assist with attendance tracking and team coordination when required
• Keep all store paperwork and stock records current
• Monitor stock levels and place timely orders to avoid shortages
• Open and close the store as scheduled
• Upsell and promote products through solid product knowledge
• Communicate store issues or updates clearly with head office
• Resolve customer concerns calmly and efficiently
• Foster a cooperative and positive team environment
• Support efforts to meet and exceed store sales targets

• Friendly, customer-focused approach
• Reliable and self-motivated
• Strong attention to detail
• Able to take initiative and work independently
• Works well in a team

• Minimum 2 years of retail or general work experience
• Prior experience with POS systems and basic admin
• Good communication and numeracy skills
• Familiarity with stock ordering and control
• Willingness to learn the product range and promote sales