Staffing complex Supervisor

SUMMARY:
Our client is looking for a Staffing Complex Supervisor to join their team

POSITION INFO:
Roles and Responsibilities
Hospitality Industry Location
Emerald Resort and Casino Vanderbijlpark, Gauteng, South Africa
Position Type
Full-time, Flexi hours
Reports to
General Manager
Salary
R13000 CTC (statuary deductions excluded)
 

1. Role Overview

The Staffing Complex Supervisor integrates strategic staffing and complex operations leadership. You’ll lead talent acquisition and retention while overseeing daily operations across one or multiple facilities. You ensure the right people are in the right roles, in the right locations, at the right time—while keeping operational efficiency and quality at the forefront
 

1. Key Responsibilities
2. Staffing & Talent Management

Design and execute staffing strategies to meet evolving operational demands.
Manage full recruiting lifecycle: sourcing, screening, interviewing, offer negotiation, and hiring.
Collaborate with complex managers to forecast headcount needs and skill requirements
Oversee onboarding, including documentation, training coordination, and cultural integration
Track KPIs— Customer Service skills, Time keeping, Uniform Standards, Product knowledge, client communication, retention, candidate satisfaction
 
Track and manage the Staff time keeping trough PRP (biometric system)
En roll staff
Create assignments
Roster staff according to client requirements
Manage Clocking exceptions Daily
 
Manage and track staff Discipline trough approved code of conduct
Oversee the day to day operations of assigned employees, ensuring efficient workflows and compliance and service delivery
Oversee and assist with Stock count and Cash up procedures to ensure Shortages / Overages are managed and controlled
Conduct regular inspections to ensure facilities meet safety, health, and regulatory standards
Handle stakeholder and client escalations, ensuring timely and effective resolution.
 
Complex Departments and Positions
Theme Park
Waiters
Bartenders
Chefs (various levels)
Setup crew
Que Controllers
Cashiers
Vendors
Lyric Theatre
Bartenders
Ushers
 
Candylicious
Team leaders
Team players
 
Movies@
Allrounders
Cleaners
 
Casino & F&B
Waiters
Bartenders
Chefs (various levels)
Setup crew
 
Requirements:
Matric
Experience in similar role within hospitality sector
Own car is a premium must requirements due to multi - site location
Employment Details
Employment Type:
Permanent Employment
Industry:
Hospitality and Tourism
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Vanderbijlpark
Salary bracket:
R 0 - 13000
Drivers License:
CODE B (Car)
Own car needed:
Yes

 

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