Sports Admin Clerk

KEY PERFORMANCE AREAS AND RESPONSIBILITIES

Key Performance Area

Performance Outputs

Operational  

• Providing an efficient quality Customer service;
• Processing of daily sports dividends;
• Capturing of and updating disseminated betting on the Turfsport system and / or dealing with queries related to not limited to Turfsport;
• The daily updating of the fixtures on the MWOS web site as well as links and other information;
• Offer technical support when required;
• Keeping the sports results updated for branches and on MWOS website;
• Laying of bets and / or cancelling tickets;
• Responsible for all related administration and paperwork including setting up lotto and scrambles on a daily basis;
• Should you be required to take responsibility for keys to branch safe and /or branch premises keys the Clerk will be held responsible;
• Responsible for cash shortages and will be required to pay in any cash shortages and/or credit bets;
• Administration and paperwork including the cash handover documents when allocated such duties;
• Safety and security of all company assets including takings cash under his/her control.

Customer + Relationship

• Providing an efficient quality Customer Service;
• Providing and efficient quality Telephonic etiquette;