Spanish Customer Service Support

Recruiter:

SA Commercial (Pty) Ltd

Job Ref:

CPT000157/ZJ

Date posted:

Thursday, June 5, 2025

Location:

Capetown, South Africa

SUMMARY:

Spanish Customer Service Agents Required to complete a seasonal contract !

Are you passionate about delivering exceptional customer service and going the extra mile ?
Then we looking for you to be part of a great TEAM !

POSITION INFO:

Job Description

Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.

Key Responsibilities

Customer service engagement via incoming calls and respond to email queries
Managing reservation, special requests, and complaints from customers via the website
Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner

Demonstrate urgency on transactions using standard operating procedures

Requirements
A matric certificate or equivalent qualification
Good command of the Spanish & English (verbal & written)
Passionate about customer service
Strong analytical and problem-solving skills
Webchat experience advantageous

A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience

Similar jobs you might be interested in:

Spanish Customer Service Support
Location: Cape Town
Salary:
spanish customer service Agents Required to complete a seasonal contract !Are you passionate about delivering exceptional customer service and going the extra mile ?Then we looking for you to be part of a great TEAM !
1 day ago

Global Mobility Coordinator
Location: Capetown
Salary: Market-Related
This office-based role is responsible for coordinating and managing relocation assignments throughout Africa. You will oversee the full lifecycle of services, ensuring a smooth and efficient experience for clients.
14 days ago

Marketing Manager
Location: Stellenbosch
Salary:
51 days ago

Sommelier
Location: Cape Town
Salary: USD Monthly
Your PurposeReady to Sail with Us? If you are passionate about delivering exceptional restaurant service and have the required experience, we are looking for you. Join our team as a Head Waiter!Your primary responsibility is to ensure that every guest feels welcome, valued, and cared for in our main dining restaurant. You will oversee the smooth and efficient service of dishes, guide your team of ...
79 days ago

Technical Support Agent (Spanish / Italian Cape Town)
Location: Capetown
Salary: Datafin1
Technical support Agent (spanish / Italian Cape Town)
25 days ago

Spanish Speaking Consultant
Location: Rondebosch
Salary:
We are seeking spanish-speaking consultants
28 days ago

Consultant: french Speaking Agent
Location: Cape Town
Salary: 10000 Monthly
We are seeking a Consultant to join our Call Centre team in a mid-level position, reporting directly to the Manager. The primary responsibilities include handling customer queries, resolving issues, and providing exceptional service in French
Today

Sales Executive - Global Logistics | Freight Forwarding
Location: Capetown
Salary: Salary + Company Benefits + Travel Allowance + Commission
Form a part of this Top Market Leader – A Fortune 500 Company that specialises in Global Logistics.
Today

Senior Key Accounts Manager
Location: Cape Town
Salary:
Do you excel at fostering strong client connections, overseeing daily operations, and engaging directly with customers?A leading national brand in the food and beverage sector, renowned for premium products is seeking a customer-focused professional to manage their client portfolio in the Cape Town area.If you bring 3–5 years of experience in sales and customer relationship management, you&r...
Today

Jnr Procurement Administrator
Location: Cape Town
Salary:
Today

Spanish Customer Service Support

Similar jobs you might be interested in:

Jobseekers

Recruiter

General