Spa Therapist

SUMMARY:
A Big Five bush reserve in the heart of Zululand is seeking an experienced and professional SPA THERAPIST to join their team

POSITION INFO:
The ideal candidate is a qualified, hands-on therapist who delivers consistent, high-quality treatments to lodge guests and works confidently without direct supervision. The role suits someone who enjoys the personal side of wellness, can recommend treatments with confidence, and is motivated by monthly sales targets.

Core Criteria:

• Diploma or tertiary qualification in Somatology (or equivalent) – essential
• Valid driver’s licence – essential
• Minimum 4 years’ experience as a Spa Therapist, with verifiable references
• Hands-on experience in massage techniques, manicures, pedicures, waxing, and face and body therapies
• Thorough knowledge of various massage modalities and a general understanding of body treatments
• First Aid certificate – advantageous
• Excellent communication and listening skills, with a friendly, outgoing personality
• Self-motivated, well-organised, and able to work independently
• Basic computer literacy
• Able to stand for extended periods

• Perform massages, manicures, pedicures, waxing and face and body treatments within the allotted time
• Deliver treatments in line with spa protocols and accepted certification practices
• Check guests’ medical conditions and allergies before every treatment
• Explain treatments to guests and recommend suitable options for their wellness needs
• Adjust techniques during treatments based on guest feedback
• Keep accurate records of all treatments performed for each guest
• Promote the spa’s treatments, retail products and current specials to guests
• Maintain a clean, hygienic treatment area, including sanitising work surfaces and sterilising instruments and equipment before each use
• Change treatment room linen and keep the spa well stocked, reporting shortages to the Lodge Manager
• Use equipment and products carefully to support cost control
• Handle guest complaints professionally and report any accidents or incidents to the Lodge Manager
• Host guests outside the spa environment when required
• Assist in other areas of the operation as reasonably requested by lodge management

• Salary in the region of R13,000 per month, negotiable depending on experience
• Monthly commission, paid in arrears through payroll from the first rand generated (not only above target):
  • Below target: 0%
  • 100% of target achieved: 5%
  • 110% of target achieved: 8%
  • 120% of target achieved: 10%
• Monthly targets communicated in advance of each month