Spa Supervisor (live-in)

SUMMARY:
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POSITION INFO:

SPA SUPERVISOR

SABIE (Bushveld), Mpumalanga (ZA)

START: A.SAP / 01 August 2025

TRADING HOURS & SHIFTS

• Hospitality hours apply Monday to Sunday
• Shift Cycle: 6-weeks ON / 1-week OFF
• Flexibility is key

REPORT TO: Hotel GM / Owner

SALARY & COMPANY BENEFITS

• R8,000 Basic Salary per month
• 10% Service Commission 
• 15% Retail Commission (sliding scale)
• Staff accommodation (own room with shared amenities)
• Staff Meals daily
• Tips & Gratuities

MINIMUM REQUIREMENTS:

1. South African citizen 
2. CIDESCO / ITEC / SAAHSP recognized accreditation preferred
3. DIPLOMA Health & Skin Care / Beauty Therapy / Somatology (2-year qualification minimum)
4. Fit and healthy to perform therapies back to back
5. Beautifully groomed and looking the part of a 5-star therapist
6. Supervisory / senior therapist experience
7. Computer literate and experience using Spa Software for bookings & reports
8. Able to do basic reporting (daily reports, stock reportst etc.)
9. Experience required of at least 3 years in a luxury lodge or resort environment.
10. Reading, writing and oral proficiency in the English language.
11. Proficient in MS Office (Outlook, Excel) and professional email etiquette.
12. Own reliable car for travel preferred.

EXPERIENCE:

1. Bushveld OR Resort Spa experience preferred
2. Confident in Skin Care & Body Care as well as basic administration
3. Holistic Wellness approach favorable

KEY PERFORMANCE INDICATORS:

1. A team leader self-motivated to achieve financial and operational goals to ensure the seamless and successful operation of the spa
2. Performs exemplary professional treatments in accordance with company protocols.
3. Consistently meet and exceed set revenue targets, including minimum 15% Retail to Turnover.
4. Manage and execute administrative duties such as daily cash-ups, appointment bookings, marketing, and stock take.
5. Projects enthusiasm for working in a multi-cultural environment resulting in a positive and healthy team culture.
6. Excellent verbal communication skills to understand and address all guest needs.
7. Dedicated to own health & wellness committing to the role, responsibilities, and wellbeing of the team.