Site Supervisor

SUMMARY:
A leading client in retail based in Stanger (KwaDukuza) is looking for a Site Supervisor with Merchandising experience to oversee daily operations at assigned retail sites. The successful candidate will be responsible for ensuring high standards of merchandising execution, effective staff supervision, operational efficiency, and excellent client satisfaction.
The role requires a hands-on leader with strong retail knowledge, proven supervisory experience, and the ability to manage teams in a fast-paced merchandising environment.

POSITION INFO:

Key Responsibilities / Duties

• Supervise, manage and support merchandisers on sites
• Ensure correct product placement, stock rotation, pricing accuracy
• Monitor daily attendance, productivity, and performance of merchandisers
• Conduct regular store visits to ensure merchandising standards are met at all times
• Train, coach, and mentor merchandisers to improve performance and maintain consistency
• Liaise with store management to address operational and merchandising requirements
• Identify and resolve site-related issues promptly and professionally
• Ensure promotional activities, displays, and product launches are executed according to client standards
• Assist with stock counts, audits, and store readiness checks
• Compile and submit daily, weekly, and monthly operational and performance reports
• Ensure compliance with company policies, client requirements, and health and safety regulations
• Act as the main point of contact between merchandisers, store management, and head office.

Minimum Requirements

• Grade 12 (Matric)
• Minimum of 3–5 years’ experience in retail merchandising
• At least 1–2 years’ proven experience in a supervisory or team leader role
• Strong understanding of retail operations and merchandising principles
• Experience managing staff in a retail or FMCG environment
• Ability to manage multiple sites and teams simultaneously
• Strong communication, leadership, and problem-solving skills
• Good administrative and reporting skills
• Ability to work independently and under pressure
• Valid driver’s licence and own reliable transport (advantageous).

Skills and Competencies

• People management and leadership skills
• Attention to detail and quality control
• Time management and planning ability
• Strong organisational skills
• Customer and client-focused mindset
• Ability to meet deadlines and operational targets
• Professional conduct and strong work ethic.