Signa Academy

SUMMARY:
Signa Opportunity 
is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

POSITION INFO:
About the role
The Receptionist and Sales Support role manages front desk operations, welcomes visitors, and handles calls and enquiries.

Responsibilities:

Manage front desk

• Manage sign-in / security access (badges, registers).
• Direct people to classrooms, offices, or staff.
• Maintain a clean, professional reception area.
• Welcome guests & offer refreshments.
• Maintain logs.

• Answer switchboard and route calls.
• Take messages.
• Respond to student queries or general queries (venues, contacts etc.).

• Manage meeting room bookings.
• Manage couriers, deliveries, office supplies..
• Ensure all company documents are consistently updated, accurately maintained, and aligned with internal compliance
• Support direct (internal consultants) and indirect (external partners/resellers) sales functions with documentation, lead handovers, and follow-up coordination.
• Assist with the preparation of client-facing documentation.
• Ensure timely and accurate input of all lead and client data into the company’s CRM system.
• Maintain data integrity, flag duplicates, and support database cleansing initiatives.
• Collect and qualify leads from multiple channels.

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.