Shopping Centre Property Manager - Cape Town

SUMMARY:
Role Overview
The Property Manager will oversee the performance of a shopping centre, ensuring operational excellence across tenant relationships, facilities, financial management, compliance, and reporting. The role requires strong property management experience with the ability to manage budgets, service providers, and a team to deliver sustainable value.
Key Responsibilities
 

• Tenant & Leasing Management:
  
  • Manage the vacancy list and implement a marketing plan to reduce vacancies.
  • Negotiate lease renewals, ensuring sustainable income streams.
  • Ensure accurate contract administration and timely tenant installations.
  • Monitor and address outstanding renewals.
• Property & Facilities Management:
  
  • Supervise service contracts, inspections, maintenance, and tenant installations.
  • Oversee building repairs, revamps, and general administration.
  • Ensure compliance with statutory requirements, including OHS Act.
  • Maintain accurate records and prepare regular management reports.
• Financial Management:
  
  • Contribute to annual budgeting and monitor income/expense performance.
  • Implement effective expense control and evaluate income against targets.
  • Manage outstanding rent-rolls and oversee energy management.
  • Liaise with legal teams on arrears and tenant cases.
• Stakeholder Engagement:
  
  • Build and maintain relationships with tenants, clients, brokers, and service providers.
  • Handle tenant queries and disputes promptly and effectively.
  • Provide feedback to external clients and assist brokers with lease negotiations.
• Team Leadership:
  
  • Manage and develop staff to ensure effective property and facilities performance.
  • Contribute to training and development initiatives within the business.

POSITION INFO:
Minimum Requirements

• Matric (Grade 12).
• Business or property-related tertiary qualification (preferred).
• Valid Fidelity Fund Certificate (FFC) and compliance with PPRA education requirements.
• 5–7 years’ experience in property or centre management.
• Advanced computer literacy (MS Office, Excel, and property management systems such as SAP or MDA).
• Strong knowledge of commercial property management, lease agreements, and statutory requirements (OHS, POPIA, FICA, Labour Relations Act).
• Financial management and budgeting expertise.
• Proven leadership ability with excellent communication and negotiation skills.