Services Level Manager – Public Sector

Recruiter:

Professional Sourcing

Job Ref:

PJ

Date posted:

Wednesday, June 1, 2022

Location:

Johannesburg, South Africa

Salary:

Medical Aid and Pension Fund

SUMMARY:
Services Level Manager – Public Sector

JOB DESCRIPTION:

Services Level Manager – Public Sector

This position is limited to BBBEE candidates due to BEE requirements.

Location: Johannesburg

Position Overview:

A profound public sector department has an exciting new position available for a Services Level Manager.

One will be responsible for the maintenance, negotiations, and agreement of SLAs with internal and external stakeholders and 3rd parties, as well as the ICT on any Service Level Requirements (SLR’s) for any proposed new/developing services.

The Service Level Manager will analyse and review service performance against SLAs and OLAs.

Experience, Qualifications and Skills Required:

Minimum of a completed National Diploma / Bachelor’s Degree in Computing or ICT related field
A minimum of 4 years’ extensive experience in SLA / Service Level Management function.
Minimum ITIL Version 3 Intermediate level certification or higher / an ITIL Service Delivery qualification or higher is compulsory.
Other ICT Industry specific qualifications will be an advantage.

If you meet all the requirements mentioned above and you are interested to further the process, kindly contact Patricia Jacobs by referring your detailed CV per email to P

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Internal Audit Manager
Location: Johannesburg
Salary: 1400000 Annually
Are you ready to move beyond routine audits and have a seat at the strategy table as a Senior Internal Audit manager?
1 day ago

Facilities Services Manager (GCC Required) - Bedfordview
Location: Johannesburg
Salary: R900 000 Annually
Role PurposeThe Facilities services manager is responsible for overseeing the full technical component of commercial and retail facilities, including air conditioning, electrical systems, lifts, generators, and elevators. The role ensures smooth, efficient, and compliant operations, with accountability for budgeting, sustainability, staff management, and service provider performance.Key Responsibi...
1 day ago

IT Audit Manager
Location: Johannesburg
Salary: 1300000
In need of IT Audit manager experience in JHB!
1 day ago

Junior Facilities Manager
Location: Johannesburg
Salary:
JOB PURPOSE:South Point Management’s mission is to be a leading provider of clean, convenient, safe and affordable student accommodation nationally. We provide a springboard for students to realize their potential and aspirations by offering an inspiring space to learn, grow and make connections. In summary, an uncompromised environment and student life experience.
1 day ago

SUPERVISOR ONLINE AND SUPPORT CENTRE
Location: Johannesburg
Salary: Market related
To manage the Telebet and Online Support centre and ensure that all policies, procedures and standards are adhered to. Ensure excellent customer engagement, as well as accurate and timeous facilitation of telephonic betting services whilst living the 4 Racing values.
1 day ago

Area Manager (Midrand)
Location: Midrand
Salary:
Area manager, Midrand, Gauteng
2 days ago

HR Business Partner
Location: Pretoria
Salary:
2 days ago

Senior Accountant: ERP Migration (Agrismart to Sage300) - Rosebank
Location: Johannesburg
Salary: R40 000 Monthly
Role PurposeThe Senior Accountant plays a key role in supporting the organisation’s finance transformation journey, migrating all accounting, reporting, and operational finance processes from Agrismart to Sage300 ERP. The role is responsible for process investigation, mapping, and migration planning, while also providing technical accounting expertise, system implementation support, and staf...
3 days ago

Senior Treasury Risk Manager
Location: Johannesburg
Salary:
Take the Lead in Transforming Treasury Risk Across Africa. Join a dynamic and fast-paced advisory firm that is reshaping how financial institutions and corporates manage regulatory and financial risk. If you're a seasoned treasury professional looking to drive strategic impact and shape industry-leading practices, then this is the opportunity to advance your career.
3 days ago

Office Manager - Legal Secretary
Location: Johannesburg
Salary: 25000 Monthly
A Law firm in Woodmead, Jhb, is looking for a Office manager / Legal Secretary to join their company. Salary: R25 000 - R37 000 pm depending on experience.
6 days ago

Services Level Manager – Public Sector

Similar jobs you might be interested in:

Create a free job alert for Services Level Manager – Public Sector in Johannesburg

Jobseekers

Recruiter

General