Service Plan Sales Agent

SUMMARY:
-

POSITION INFO:

Service Plan Sales Agent
Location: Bryanston, South Africa
Type: Permanent | Telesales | Short-Term Insurance

Sell value. Exceed targets.

This is a high-performance call centre sales role for a driven and persuasive agent who thrives in a target-based environment. You’ll sell vehicle service plans while building trust with customers and consistently closing deals.

What You’ll Do

• Sell service plan policies through outbound telesales

• Educate customers on product benefits and match them to their needs

• Handle objections with professionalism and overcome them effectively

• Optimise every lead by cross-selling where possible

• Deliver high-quality service to both customers and lead providers

• Work independently, manage your time, and meet daily sales goals

• Continuously improve performance through collaboration and coaching

What You Bring

• Matric, RE5, and FETC: Short-Term Insurance NQF4 (essential)

• 3+ years of outbound call centre sales experience

• 2+ years selling service plans or term warranties (non-negotiable)

• Fluent in English and one additional official language

• Excellent verbal communication and closing skills

• Strong attention to detail and resilience under pressure

What Success Looks Like

• Consistently high policy sales and monthly premiums

• Satisfied customers who understand and value their purchase

• Improved personal performance through continuous learning

• Professional conduct aligned to compliance and company values