Service Manager

SUMMARY:
Service Manager - Hoespruit

POSITION INFO:

 SERVICE MANAGER 

Our client, a leading automotive dealership group, is seeking an experienced Service Manager for their Hoedspruit branch!

•  Location: Hoedspruit, Limpopo
•  Salary: Market Related (negotiable based on experience and qualifications)
•  Working Hours: 8am - 5pm, Monday to Friday
•  Training: Yes, training will be provided
•  Start Date: ASAP

Essential Requirements: 

•  Matric certificate
•  Technical/Service background
•  Previous experience as Service Advisor or Assistant Service Manager
•  Valid driver''s license and own transport
•  Microsoft Office suite proficiency
•  AI-related skills advantageous

Key Responsibilities:

•  Drive high customer satisfaction scores (CSI)
•  Manage daily workflow of service department
•  Oversee scheduling and repair order processes
•  Maintain workshop equipment
•  Oversee vehicle repair operations
•  Handle warranty claims
•  Recruit, train, coach, and motivate team
•  Maximize dealership profitability
•  Ensure repairs adhere to brand quality standards

Essential Skills: 

•  Technical/Service background
•  Ability to manage all service-related processes
•  Ensure manufacturer standards are achieved
•  Strong leadership, communication, and interpersonal skills
•  Ability to work in fast-paced environment
•  Meet strict deadlines
•  Management skills with level of authority for conflict situations