Service Manager

SUMMARY:
Service Manager

POSITION INFO:

SERVICE MANAGER VACANCY

OPPORTUNITY AWAITING

A prominent motor group is looking for a dynamic Service Manager to lead their service department in Hoedspruit. If you have a passion for the automotive industry and excellent leadership skills, we want to hear from you. Take the next step in your career with a team that values excellence.

JOB OVERVIEW

Location: Hoedspruit, Limpopo
Salary: Market Related / Negotiable based on experience
Working Hours: 8am – 5pm, Mondays to Fridays
Position Type: Permanent

BENEFITS

Medical Aid (50% contribution)

Retirement Fund

Income Continuation Benefit

REQUIREMENTS

-          Technical or Service background within the motor industry

-          Previous experience as a Service Advisor or Assistant Service Manager

-          Strong leadership, communication, and interpersonal skills

-          Ability to work in a fast-paced environment and meet strict deadlines

-          Valid Driver’s License and own reliable transportation

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QUALIFICATIONS

Matric certificate
Proficiency in Microsoft Office Suite
Any AI-related skills will be considered an advantage

RESPONSIBILITIES

-          Customer Experience: Driving high customer satisfaction scores (CSI) and resolving customer complaints efficiently

-          Operational Management: Managing the daily workflow of the service department, including scheduling, repair order processes, and workshop equipment maintenance

-          Team Leadership: Recruiting, training, coaching, and motivating service advisors and technicians to meet performance goals

-          Financial Performance: Maximizing dealership profitability by monitoring departmental expenses, sales targets, and productivity

Technical Compliance: Ensuring all repairs adhere to manufacturer quality standards, warranty policies, and safety procedures