Service Controller

Our client has a position available in their organization for a Service Controller, based in Port Elizabeth.

Requirements:

• Knowledge of SAP will be an advantage.
• Grade 12.
• Must be able to work well under pressure and in a team environment.
• Previous call center experience an advantage.
• Must have good client relation skills and be client focused.
• Must be energetic and able to communicate clearly with both internal and external clients.
• Time management and punctuality is essential.
• Ability to multitask.

Duties and Responsibilities:

• Obtaining meter readings and accurate capturing thereof.
• Updating information on SAP (client details).
• Processing client toner/consumable orders on a daily basis.
• Daily completion of work related administration (filing etc.).
• Logging service calls.
• Responding to / acknowledging all email requests received.
• Efficient client feedback, via email or telephone.
• Assist when required with other call center functions.
• Processing of quotation on request.
• Must meet prescribed deadlines.

If you are not contacted within two weeks of applying, please consider your application unsuccessful.