Service Controller

Recruiter:

Watershed Consulting

Job Ref:

SCF

Date posted:

Wednesday, February 4, 2026

Location:

florida, Gauteng, South Africa

Salary:

Basic Salary negotiable up to R27 000 P/M, depending on experience plus benefits Benefits include: • Medical Aid Contribution • Provident Fund • 13th Cheque (paid in birthday month) • Discretionary Performance Bonus (December)

SUMMARY:
Our client is seeking an experienced Service Controller to join their Service Department. This role requires a highly organised individual who can confidently liaise with corporate clients, technical teams, and senior management.

POSITION INFO:

Service Controller

Location: Florida, Gauteng
Salary: Basic Salary negotiable up to R27 000 P/M, depending on experience plus benefits

Benefits include:

Medical Aid Contribution
Provident Fund
13th Cheque (paid in birthday month)
Discretionary Performance Bonus (December)

About the Role

Our client is seeking an experienced Service Controller to join their Service Department. This role requires a highly organised individual who can confidently liaise with corporate clients, technical teams, and senior management.

The successful candidate must be comfortable multitasking across various responsibilities and online systems, ensuring seamless scheduling, invoicing, stock control, and client communication.

Key Responsibilities

Monitor online platforms for service tickets and schedule maintenance or installation calls
Handle ad hoc client service requests and plan accordingly
Prepare quotations and manage daily invoicing for completed work
Manage technical staff stock, reconcile inventory, and resolve variances
Maintain consistent daily communication with clients
Assist with planning and scheduling of special projects in line with project plans

Minimum Requirements

Matric Certificate
Minimum 5 years’ experience in a similar role
2+ years’ experience in:

Invoicing / financial administration
Client service
Stock management

Strong attention to detail
Excellent written and verbal communication skills
Intermediate Excel skills
Experience working on a CRM system (Microsoft Dynamics preferred)
Clear criminal and credit record

Ideal Candidate Profile

Highly organised and deadline-driven
Confident communicator across all levels
Strong problem-solving ability
Comfortable working in a fast-paced service environment

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