Service Consultant - Health

SUMMARY:
Our client based in Stellenbosch is looking for a Service Consultant-Health- to  to assist a Senior Consultant in delivering a professional and excellent quality of service and consulting advice to clients, in accordance with the SLA/Year Planner.  Ensuring the highest quality of client/member satisfaction through continuous relationship building at an employer and member level, and thereby ensuring client retention.

POSITION INFO:
Formal Qualifications 
Matric,  
Accredited with CMS and FSB ,
NQF 5 
Regulatory Examination 5  Degree ( desirable)

Required Experience
3- 5 years Health Care broking experience

Key performance areas:
-       Manage costs within your control, including costs relating to travel, accommodation, telephone and printing.
-       Ensuring confirmation of income is done quarterly.
-       Identify growth, new business and cross selling opportunities within client base.
-Notifying TL and Operation Manager of expenses to be incurred 
-       Ensure client retention.
-       Monitoring and follow though outstanding member application forms, as well as monitoring of tracking report.
-       Ability to work in Excel.
-       Billing Reconciliations knowledge and experience essential.
-       Ensuring that all queries raised by the members and payroll are resolved.
-       Ongoing member contact, interaction and the maintenance of relationships. 
Provide payroll contact training as and when required and maintain relationships.  Provide admin manuals.

NB! This job is now closed. You can apply for other jobs by uploading your CV.