Service Consultant

Recruiter:

Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC

Job Ref:

2657981189

Date posted:

Friday, September 19, 2025

Location:

Port Elizabeth, South Africa

SUMMARY:
-

POSITION INFO:

Our client, who operates in the records and information management sector is requiring a Service Consultant to join their team.

The purpose of this position is to maintain excellent customer relationships through effective service delivery, with the objective of retaining and growing the defined portfolios

Location: Cape Town

Job type: On-site - Permanent

Duties and Responsibilities

Ensure that the service offering provided satisfies customers’ needs
Resolve all enquiries or queries
Ensure that clients’ portfolios data integrity is accurately maintained.
Assist with preparing and presenting business proposals to both existing and new potential customers.
Maintain in-depth knowledge of the organisation’s product and service offerings, including digital, SAAS, and physical solutions.
Ensure effective management of documentation and records as defined within the customer’s document retention strategy

Minimum Requirements

B Degree in Sales/ Business Administration/Customer Relationship /Marketing Management
At least 6 years of solid knowledge of Sales, Channel and Consumer Marketing functions, Logistics or Supply Chain
Must be highly computer literate
Must have valid driver’s licence with own transport

.Skills

Excellent communication and interpersonal skills
Attention to detail
Team player
Good business acumen
Excellent organisational skills
Writing & Reporting
Target Driven

Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful

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