Service Advisor

SUMMARY:
Service Advisor - Johannesburg South - Gauteng

POSITION INFO:
As a Service Advisor, your purpose is to provide an excellent service by understanding the customer needs, providing
advice and offering solutions

Responsibilities:

• Act as the first point of contact with the client on walk-in/tow-in side of the
• business in a friendly and supportive manner.
• Welcome customers and capture the relevant information, assuring that the client
• needs are addressed.
• Follow up on parts ordered, and bookings are made to suit customer – daily.
• Keep customers up to date about information on status of the vehicle.
• Handle queries/concerns of customers as per the customer concerned – daily.
• Make out job cards, accurately and timeously and put job cards through for
• costing – daily.
• Maintain reasonable control over sublet supplies, using competent suppliers at the
• best costing and who can provide timeous delivery.
• Collect payments from customers that are due, prior to handing back the vehicle.

• Prior leadership experience in the automotive sector is essential
• Proven track record of leading a team to exceed sales targets
• Ability to evolve and adapt with changing business needs

NB! This job is now closed. You can apply for other jobs by uploading your CV.