Service Advisor

SUMMARY:
Our client is looking for a Service Advisor to join their team in George.

POSITION INFO:
Description:

• Receive and assist customers with vehicle service and repair requirements.
• Book vehicles in for services and repairs.
• Open and manage job cards.
• Liaise with technicians and workshop staff.
• Provide customers with updates on vehicle progress.
• Prepare and explain quotations where required.
• Follow up with customers regarding additional repairs.
• Ensure excellent customer service throughout the process.

• 1–2 years’ experience as a Service Advisor or in a similar automotive customer-service role.
• Automotive/dealership experience essential.
• Experience with dealer management systems essential. 
• Good customer service and communication skills.
• Strong administrative and organisational skills.
• Ability to work in a fast-paced workshop environment.
• Valid driver’s licence required.
• Professional appearance and customer-focused approach.