Service Advisor

Recruiter:

Jackie Cory Recruitment

Job Ref:

1697875816

Date posted:

Monday, May 25, 2026

Location:

Port Elizabeth, South Africa

SUMMARY:
-

POSITION INFO:

Service Advisor

Purpose Of Position

To strive in providing customers with a professional service experience. Whilst ensuring adequate communication between customers, parts, and service departments in achieving customer satisfaction goals.

Minimum Requirements

Senior Certificate (Grade 12)
Minimum 3 years’ experience as an Aftersales consultant
Clean criminal record
Good verbal and written communication skills in English.
Ideally reside in Nelson Mandela Bay or surrounds.

Advantageous Requirements

Computer literate (Office suite)
Driver’s license
Motor dealership industry (technical experience)
Technical Qualification

Key Duties and Responsibilities:

Prepare for the arrival of the customer.
Taking care of customer at initial consultation upon arrival
Ensure accurate Warranty and Motor plan details on system.
Update Dealer Management System, track all vehicles and update control systems.
Liaise with customers.
Ensure accurate invoice payments.
Vehicle hand over
Customer follow – up and reminders (if not done by capacity planner)
Attend weekly service meetings.
Bookings
Teleservice cases
Recall campaigns
Admin reports
Phoning for authorities
Job card preparation
Any ad hoc admin/ other responsibilities as and when required.

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