Service Advisor

Recruiter:

Sydsen

Job Ref:

PTA000893/WS

Date posted:

Monday, January 19, 2026

Location:

Stellenbosch, South Africa

SUMMARY:
A well-established motorcycle dealership in Cape Town is seeking a customer-focused and professional Service Advisor to join its aftersales team.

POSITION INFO:

Key Performance Areas:

Prepare for the arrival of customers and their vehicles
Compile accurate job cards, cost estimates, and service recommendations
Manage customer consultations upon arrival
Update and maintain the Dealer Management System and vehicle control systems
Liaise regularly with customers regarding vehicle status and progress
Act as the link between customers, technicians, and the parts department
Handle customer queries, complaints, and follow-ups professionally
Maintain accurate service records and customer data
Ensure accurate invoicing and payment processing
Conduct professional vehicle handovers
Perform customer follow-ups and service reminders
Attend weekly service meetings

The successful candidate should demonstrate a passion for dealing with people, consistently promote a professional business image, support colleagues where required, and actively promote the dealership’s services and products. The goal is to deliver a service experience that exceeds customer expectations.

Qualifications and Experience:

Minimum of 2 years’ experience in a similar role within a motor dealership (essential)
Grade 12 / Senior Certificate
Motorcycle licence (Code A) preferred
Must have own reliable transport
Technical qualification and/or mechanical aptitude will be advantageous

Skills and Personal Attributes:

Excellent interpersonal and communication skills
Strong customer and service orientation
Effective problem-solving ability
Self-management and resilience
Team-oriented with a positive attitude

Remuneration:

A competitive salary, performance-based incentives, and standard company benefits including medical aid and provident fund contributions are offered.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Junior Service Advisor
Location: Stellenbosch
Salary:
Seeking a Junior service advisor with 1 year of customer service experience to join our service Department in Stellenbosch. Must be fully bilingual in English and Afrikaans with basic computer skills. Ideal for individuals passionate about customer service and the automotive industry.
1 day ago

Vehicle Service Advisor
Location: Cape Town
Salary:
2 days ago

Junior Service Advisor
Location: Stellenbosch
Salary:
A Well-established Luxury Dealership has an opportunity for a Junior service advisor with at least 1 years experience in customer service, retail or a contact centre to join their team in Stellenbosch.
3 days ago

Junior Service Advisor
Location: Stellenbosch
Salary:
An established dealership is seeking a Junior service advisor to join their service team. This role is ideal for a customer-focused individual who enjoys working in a fast-paced environment and assisting clients with their vehicle service and maintenance needs.The successful candidate will act as the link between customers and technicians, ensuring a smooth service experience while maintaining hig...
6 days ago

Truck Service Advisor
Location: Cape Town
Salary: 20 000 Monthly
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Truck service advisor
7 days ago

JUNIOR SERVICE ADVISOR - AUTOMOTIVE (STELLENBOSCH)
Location: Stellenbosch
Salary:
A Junior service advisor is required to act as the primary liaison between customers and the service department. The role involves greeting clients, scheduling appointments, preparing repair orders, coordinating workflow with technicians, and promoting dealership services. The successful candidate will ensure a high level of customer satisfaction while supporting the efficient operation of the ser...
1 day ago

SERVICE ADVISOR - MOTOR DEALERSHIP / AUTOMOTIVE (CAPE TOWN)
Location: Cape Town
Salary:
An experienced service advisor is required to deliver a professional and customer-focused service experience within a busy motorcycle dealership environment. The role involves managing the full service process from customer arrival to vehicle handover, ensuring clear communication between customers, technicians, and the parts department.
13 days ago

Service Advisor - Kuils River / Cape Town
Location: Capetown
Salary: Basic
service advisor - Kuils River / Cape Town
17 days ago

Service Advisor - Kuils River / Cape Town
Location: Capetown
Salary: Basic
service advisor - Kuils River / Cape Town
17 days ago

Service Advisor | Bookings Clerk
Location: Cape Town
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor | Bookings Clerk
30 days ago

Service Advisor

Key Performance Areas:

Qualifications and Experience:

Skills and Personal Attributes:

Remuneration:

Similar jobs you might be interested in:

Jobseekers

Recruiter

General