Service Advisor

Recruiter:

ARCS

Job Ref:

PTA000963/FS

Date posted:

Friday, June 13, 2025

Location:

Johannesburg, South Africa

Salary:

13000 Monthly

SUMMARY:
Job Title: Service Advisor
Location: Sandton, Johannesburg
Salary: R15,000 basic + incentives
Are you passionate about customer service and the automotive industry? A dynamic automotive group in Sandton is looking for a driven Service Advisor to join their high-performance team. This is a great opportunity to grow your career in a fast-paced, digitally forward dealership environment

POSITION INFO:

Key Responsibilities:

Act as the main liaison between customers, technicians, and the workshop.
Manage the full service booking process, including appointment scheduling, vehicle check-ins, and documentation.
Ensure a smooth service workflow by coordinating inspections, service plans, and approvals via Evolve and IAL platforms.
Maintain customer communication throughout the service lifecycle (3 daily touchpoints).
Process warranty claims and ensure compliance with OEM standards and timelines.
Handle service campaigns, customer surveys, invoicing, and service documentation accurately.
Conduct final quality checks before vehicle handover, including vehicle cleanliness, paperwork completion, and book stamping.
Maintain service trackers, filing systems, and perform next-day follow-ups with customers.
Promote labour and parts sales to walk-in and existing clients.

Requirements:

3–4 years’ experience as a Service Advisor in a dealership environment (corporate/volume brand experience preferred).
Strong administrative and organisational skills.
Exceptional communication and customer service abilities.
Proven ability to meet booking and service targets (e.g. 120+ cars/month).
Competent in Evolve, IAL, and MS Office Suite.
Detail-oriented, deadline-driven, and able to thrive in a high-pressure environment.
Valid driver’s license.

Similar jobs you might be interested in:

Service Advisor
Location: Johannesburg
Salary: 13000 Monthly
Job Title: service advisorLocation: Sandton, JohannesburgSalary: R15,000 basic + incentivesAre you passionate about customer service and the automotive industry? A dynamic automotive group in Sandton is looking for a driven service advisor to join their high-performance team. This is a great opportunity to grow your career in a fast-paced, digitally forward dealership environment
1 day ago

Dealership Service Advisor
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
4 days ago

12-Month Automotive Vehicle Service Advisor Learnership
Location: Centurion
Salary:
Are you interested in a 12-Month Automotive Learnership as a Vehicle service advisor. The successful candidate will be joining the reputable Dealership’s team where they will develop all the necessary skills to become a skilled Vehicle Sales Executive. All training will be provided in this 12-month learnership programme.
4 days ago

12-Month Automotive Vehicle Service Advisor Learnership
Location: Midrand
Salary:
Are you interested in a 12-Month Automotive Learnership as a Vehicle service advisor. The successful candidate will be joining the reputable Dealership’s team where they will develop all the necessary skills to become a skilled Vehicle Sales Executive. All training will be provided in this 12-month learnership programme.
4 days ago

12-Month Automotive Vehicle Service Advisor Learnership
Location: Pretoria
Salary:
Are you interested in a 12-Month Automotive Learnership as a Vehicle service advisor. The successful candidate will be joining the reputable Dealership’s team where they will develop all the necessary skills to become a skilled Vehicle Sales Executive. All training will be provided in this 12-month learnership programme.
4 days ago

Dealership Jnr Service Advisor
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Junior service advisor
5 days ago

Dealership Service Advisor
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
9 days ago

Senior Vehicle Service advisor
Location: Johannesburg
Salary:
9 days ago

EE Passenger Vehicle Service Advisor / Costing Clerk - Pretoria
Location: Pretoria
Salary:
Remuneration: Market Related dependent on skill set, knowledge, and experienceEE Vacancy Purpose Of The Job: Our Client is looking for an experienced and customer-oriented dealership service advisor / Costing Clerk to join their team in Pretoria. The ideal candidate will have strong technical knowledge, exceptional attention to detail, and a passion for delivering excellent customer serv...
11 days ago

Service Advisor
Location: Sandton
Salary: R160 000
Our client in the automotive sector is looking for a service advisorLocation: Sandton
19 days ago

Service Advisor

Key Responsibilities:

Requirements:

Similar jobs you might be interested in:

Jobseekers

Recruiter

General