Senior Tour Consultant

SUMMARY:
Bespoke Travel Company is looking for a SENIOR TOUR CONSULTANT

POSITION INFO:
This company is a dynamic, luxury-focused travel brand with a strong presence across Southern and East Africa, crafting tailor-made experiences for discerning global travelers. They’re looking for a seasoned sales professional with deep destination knowledge, a passion for exceptional service, and the creativity to design bespoke itineraries - someone who thrives under pressure, builds strong relationships, and delivers consistently high standards in a fast-paced environment.

Candidate requirements:

• Min 5 - 10 years in a travel-related role 
• Comprehensive knowledge of destination travel throughout Africa 
• True destination "insider" with knowledge of all the secret spots
• Exceptional written and verbal English skills
• Ability to multitask and manage emergencies effectively 
• Exceptional attention to detail and highly organized 
• High level of creativity and the ability to think outside of the box
• Great interpersonal and customer service skills
• Highly presentable and trustworthy 
• Ability to think strategically
• Ability to work under pressure 
• Proactive and self-driven individual 
• Excellent knowledge on industry trends and latest locations

• Maintaining relationships with international agents 
• Stay on top of quotations and administration 
• Preparation of proposals and timely responses to briefs 
• Planning and development of new products and programs 
• Effective financial management 
• Revenue control 
• Representing the company at dinners, study tours, and meet and greets
• Developing new initiatives 
• Conducting regular quality assurance to ensure standards are maintained