Senior Retail Manager (Expat)

SUMMARY:
Our client, a leading food service distributor specializing in supplying high-quality products to re

POSITION INFO:

Our client, a leading food service distributor specializing in supplying high-quality products to retail outlets across the region, is looking for a Senior Retail Manager to lead their retail operations and drive growth in their distribution network within Zambia. You will be responsible for develop and implement strategic plans, monitor and control retail budgets, expenses, and profitability targets and ensure compliance with food safety regulations.

Responsibilities:

• Develop and implement strategic plans to expand our retail distribution network and increase market share.

• Oversee day-to-day retail operations.

• Lead a team of retail supervisors and staff.

• Providing guidance, training, and performance evaluations.

• Collaborate with sales and marketing teams to develop promotional strategies and marketing campaigns for retail products.

• Analyze sales data, market trends, and customer feedback to identify opportunities for growth and improvement.

• Manage relationships with retail partners, negotiate contracts, and ensure compliance with agreements and pricing policies.

• Monitor and control retail budgets, expenses, and profitability targets.

• Implement best practices for merchandising, product displays, and promotional activities in retail outlets.

• Ensure compliance with food safety regulations, quality standards, and health and safety guidelines.

• Stay informed about industry trends, competitor activities, and market developments to maintain a competitive edge.

Skills:

• Proven track record of driving sales growth, managing teams, and achieving operational targets,

• Strong leadership; communication and interpersonal skills,

• Excellent analytical and problem-solving abilities,

• Familiarity with inventory management systems; POS software and Microsoft Office suite,

• Ability to multitask; prioritize tasks and work in a fast-paced environment,

• Understanding of food safety regulations and industry standards.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or related field.

• MBA is a plus.

• Minimum of 7 years of experience in retail management, preferably in the food service or distribution industry.

• Knowledge of retail operations, merchandising techniques, and customer service strategies.