Senior Project & Escalation Engineer

Recruiter:

RecruiTech

Job Ref:

DUR000671/JG

Date posted:

Thursday, July 16, 2026

Location:

Kloof, South Africa

Salary:

R35 000 Monthly

SUMMARY:
If you're an experienced infrastructure engineer who enjoys leading projects, solving complex technical challenges, and making a real impact, this could be the opportunity you've been looking for!!

A well-established Managed Services Provider (MSP) is seeking a Senior Project & Escalation Engineer to join its growing team. This role goes beyond day-to-day support, offering the opportunity to lead high-level infrastructure projects, drive technical improvements, mentor engineers, and help shape technical standards across the business.

POSITION INFO:

Key Responsibilities

Lead the planning and delivery of complex IT infrastructure projects.
Act as the senior technical escalation point for advanced technical issues.
Drive improvements in automation, documentation, technical standards, and internal processes.
Mentor and support the engineering team.
Translate approved technical designs into structured project plans and successful implementations.

Requirements

Minimum 5 years' experience in IT infrastructure, preferably within an MSP or multi-client environment.
Strong technical skills in:
- Windows Server
- Virtualisation
- Networking
- Firewalls
- RMM platforms
- Scripting
- Backup & Disaster Recovery
Proven track record of independently planning and delivering complex technical projects.
Experience improving documentation, automation, or operational processes.
Excellent communication and client-facing skills.
Valid driver's licence and own reliable vehicle.

If you're ready for a role that offers greater ownership, technical variety, and the opportunity to make a lasting impact, we'd love to hear from you.

In sending your CV, you confirm that you have read and understood our POPI Policy found on our website Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise in the future, we will contact you and request your permission to submit your information

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