Senior Manager - Retail Clothing

SUMMARY:
Senior Store Manager – Retail Clothing

POSITION INFO:

• Assisted Store Manager in daily store operations and overall retail management.
• Supervised and motivated sales staff to achieve sales targets and maintain high performance standards.
• Ensured excellent customer service and handled escalated customer queries and complaints.
• Monitored daily sales performance, cash ups, and store reports.
• Managed stock control, including receiving, merchandising, replenishment, and stock counts.
• Maintained visual merchandising standards in line with brand guidelines and seasonal promotions.
• Assisted with staff scheduling, timekeeping, and basic HR support functions.
• Ensured compliance with store policies, health and safety standards, and company procedures.
• Supported training of new staff and on-the-job coaching of sales assistants.
• Helped drive promotions and sales initiatives to increase store turnover and profit.

 

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