Senior Debtors Contoller

SUMMARY:

Take ownership of collections, cash flow and financial administration!

POSITION INFO:
An exciting opportunity is available for an experienced Senior Debtor Controller & Administrator to take ownership of the full accounts receivable function while overseeing key administrative operations.

This role is suited to a commercially minded, highly organised finance professional who can drive collections, minimise credit risk, improve cash flow and maintain accurate financial records.

This role is based in Randburg, Johannesburg North.

Key Responsibilities: 
Debtors Management & Invoicing

• Oversee customer invoicing, verifying project progress claims, supporting documentation and Bills of Quantities (BOQs) before invoices are finalised.
• Manage the full accounts receivable ledger, ensuring invoices are accurately processed, recorded and submitted within required deadlines.
• Monitor incoming payments, allocate receipts, perform bank reconciliations and maintain accurate debtor records.
• Prepare monthly age analysis reports, reconcile financial data and compile debtor performance reports for senior management.
• Maintain accurate records across the ERP system and supporting Excel tracking schedules.

• Proactively manage customer accounts to ensure payments are received within agreed credit terms.
• Follow up on outstanding invoices, resolve payment discrepancies and liaise with internal project teams and customers to remove collection obstacles.
• Monitor customer credit risk and maintain updated credit profiles using appropriate credit monitoring tools.
• Issue formal payment reminders and final demand letters in line with established collection procedures.
• Prepare supporting documentation and coordinate the handover of long-outstanding accounts to external debt collection attorneys.
• Monitor debtor days and implement effective strategies to improve collection turnaround times.

• Track outstanding contract retentions and proactively follow up on amounts due for release.
• Maintain retention schedules and ensure matured retentions are claimed and recovered within the applicable contractual timeframes.
• Administer performance bonds and guarantees, including application documentation, internal approvals and client sign-offs.
• Review customer appointments, purchase orders and contracts to identify deposit, retention and guarantee requirements.
• Assist with onboarding new customers, processing deposit invoices and establishing verified customer accounts.

• Oversee supplier portal administration, maintaining current company information and compliance documentation.
• Coordinate invoice submissions through customer portals and monitor submission progress.
• Supervise, allocate work to and mentor a Debtor Intern, reviewing transactional processing and ensuring data accuracy.
• Work closely with the Accountant and Contracts Administrator to resolve discrepancies and facilitate timely customer certifications and payments.
• Assist with general office coordination, reception oversight, communication management and meeting minutes.

• Certificate or Diploma in Credit Management or Finance
• 5 years proven experience in senior debtors management and credit control, including responsibility for the full accounts receivable function.
• Strong experience in invoicing, reconciliations, debtor age analysis and collection management.
• Proficiency in Microsoft Excel and experience working with an ERP system; Palladium experience would be advantageous.
• Previous experience supervising, mentoring or training junior administrative or finance staff.
• Strong administrative skills, exceptional attention to detail and the ability to manage multiple priorities independently.