Sectional Title Relationship Manager

SUMMARY:
A respected player in the property management space is looking for a sharp and experienced Relationship Manager to join their Sectional Titles division in Fourways, Gauteng.

POSITION INFO:
This is a client-facing, detail-driven role responsible for managing a portfolio of buildings, ensuring legal compliance, resolving scheme-related issues, and delivering a high level of service to trustees and scheme executives.

You’ll need to be confident in leading scheme meetings, handling financial reporting and budgeting, and working cross-functionally with internal teams like accounts, payroll, legal, and maintenance. If you're someone who thrives on structure, knows your way around the Sectional Title Scheme Management Act, and can juggle multiple priorities without breaking a sweat, this could be your next great move.
 
Key Responsibilities

• Manage and oversee a portfolio of sectional title schemes
• Act as primary contact for trustees and scheme executives
• Ensure governance compliance in line with STSMA, Conduct & Management Rules
• Facilitate and attend AGMs, SGMs, and trustee meetings
• Draft and distribute meeting notices, minutes, and correspondence
• Handle scheme budgets, financial reports, and monthly statements
• Process and approve payments through internal systems
• Execute financial journals, reimbursements, and corrections
• Liaise with internal departments (payroll, maintenance, legal, accounts)
• Ensure scheme websites (Firefly) are regularly updated with relevant documentation
• Support dispute resolution and contractor engagement
• Maintain ongoing communication with all stakeholders to ensure service excellence

• Matric / Senior Certificate – Compulsory
• Sectional Title Management Certificate – (e.g., UCT Sectional Title Scheme Management, Paddocks Sectional Title Certificate, or CPMD – Certificate in Property Management & Development)
• NQF Level 4 or higher in Property Management, Real Estate, or Business Administration – Advantageous
• Estate Agency Affairs Board (EAAB) or PPRA Registration – Beneficial - (Registered Fidelity Fund Certificate (FFC) holder shows compliance with property sector regulations)
• Valid Code EB driver’s license and own transport – Essential
• Basic Financial Management or Bookkeeping Certificate – bonus (for roles involving budgets and reporting)
• Experience with property software like MDA or Firefly – advantageous but not essential
• 3–5 years’ experience in property portfolio management, specifically within Sectional Title
• Strong knowledge of the Sectional Titles Scheme Management Act
• Financial literacy – must be confident with reporting, budgets, and reconciliations
• Advanced MS Office (Excel, Outlook, Word)
• Experience chairing meetings and drafting minutes

• Your updated CV
• A current head & shoulders photo
• Proof of your Matric certificate and all other certificates / qualifications
• Updated contactable references