Secretary

This opportunity would suit someone who enjoys working with people, provides excellent service and can keep a busy reception area running smoothly.

Key Responsibilities:
- Welcome patients and assist with enquiries in a professional and friendly manner.
- Answer telephone calls and manage email correspondence.
- Schedule appointments, send reminders and manage the appointment diary.
- Capture and update patient information accurately.
- Maintain patient records, filing and general practice documentation.
- Assist with invoicing, receipts and payment enquiries.
- Support medical aid administration and follow up on outstanding information where required.
- Provide administrative support to the optometrist and practice team.
- Maintain patient confidentiality and a tidy, welcoming reception area.

Requirements:
- Previous experience in reception, secretarial work or administration.
- Experience in an optometry or medical practice would be an advantage.
- Computer literacy, including Microsoft Office and email.
- Good communication skills and a professional telephone manner.
- Strong organisational skills and attention to detail.
- A friendly, patient-focused approach.
- Ability to manage several tasks and work well within a small team.
- Reliability, discretion and professionalism.

Join a practice where your organisational skills and warm welcome can make a difference to every patient’s experience.