Seafreight Forwarding Controller

SUMMARY:
Are you an experienced Seafreight Forwarding Controller looking to take the next step in your career? Our client, a leading NVOCC and logistics company is seeking a skilled professional to join their team.

POSITION INFO:
Join a dynamic company that is shaping the future of NVOCC and logistics operations! If you thrive in a fast-paced environment, enjoy problem-solving and have a keen eye for detail, this could be the perfect next step in your career.

Responsibilities:

• Arrange international and cross-trade bookings with overseas agents and carrier partners (FCL/LCL).
• Confirm and monitor bookings, ensuring all documentation and instructions are accurately communicated.
• Provide proactive and regular shipment updates to local clients.
• Respond to customer queries, delays, and exceptions promptly with transparency and professionalism.
• Track and trace shipments and manage milestone reporting.
• Resolve operational issues independently and take initiative when required.
• Identify risks or delays and implement contingency plans as needed.
• Maintain and update internal systems with accurate shipment data.

• 3+ years’ experience as a Forwarding Controller or in a similar role within an NVOCC, freight forwarding, or logistics company.
• Strong operational and organizational skills.
• Excellent communication and problem-solving abilities.