Scrum Master: Middle and Back-office platforms - Hybrid- 12 month contract - Cape Town only

SUMMARY:
Scrum, Master, Middle, and, Back, office, platforms, Hybrid, 12, month, contract, Cape, Town, only

POSITION INFO:

Department                            : IT

Reporting to                          : Agile PMO

Employment Type                : Contract (12 months initial with option to renew)

Starting Date                         : 1 September 2025

Job Purpose: We are seeking an experienced Scrum Master to lead and support two Agile teams within the Middle and Back-office platforms.

The ideal candidate will be responsible for setting up ceremonies, facilitating planning and estimations, reporting on sprint progress, removing impediments, providing agile coaching, and administering the sprint backlog on Azure DevOps (TFS).

Key Outcomes: The following outcomes will be expected to be achieved by the Scrum Master:

• Agile Ceremonies:

1. Set up and facilitate all Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.

2. Ensure that ceremonies are productive and focused on achieving sprint goals.

• Planning & Estimations:

1. Facilitate planning sessions to help teams estimate and prioritize work.

2. Guide teams in breaking down complex tasks into manageable pieces.

• Sprint Progress Reporting:

1. Monitor and report on sprint progress, ensuring transparency and visibility for all stakeholders.

2. Use metrics and data to provide insights into team performance and areas for improvement

• Impediment Removal:

1. Identify and remove impediments that hinder team progress.

2. Act as a buffer between the team and external distractions, ensuring the team remains focused on their goals

• Agile Coaching:

1. Provide coaching and mentorship to team members on Agile principles and practices.

2. Foster a culture of continuous improvement and collaboration within the teams.

• Sprint Backlog Administration:

1. Administer the sprint backlog on Azure DevOps (TFS), ensuring it is up-to-date and accurately reflects the team's work.

2. Collaborate with Delivery Managers / Product Owners to ensure backlog items are well-defined and prioritized.

Qualifications and Experience:

• Education:
• Degree or Diploma in Computer Science, Information Technology, or related field or equivalent technical qualification.
• ISTQB certified
• Technical Skills:

1. Minimum of 5 years of experience as a Scrum Master or Agile Coach.

2. Strong knowledge of Agile methodologies and frameworks (e.g., Scrum, Kanban).

3. Experience with Azure DevOps (TFS) for backlog management and sprint tracking.

4. Familiarity with continuous integration and continuous delivery (CI/CD) processes.

• Additional Experience:

1. Proven track record of successfully leading Agile teams in a fast-paced environment.

2. Excellent communication and facilitation skills.

3. Strong problem-solving abilities and a proactive approach to removing impediments.

Competencies:

• Client focus
• Cultivates innovation
• Collaborates
• Being resilient
• Drive results

Attributes:

• Effective communication skills for working with developers, business analysts, and stakeholders.
• Self-motivated, eager to learn, and adaptable to evolving project requirements.