Salesperson

SUMMARY:
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POSITION INFO:

OPERATIONAL MNAGEMENT

• Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements of selling. To generate sales for the store to ensure its targets are achieved

JOB COMPETENCIES

• Ensure Excellent customer relations on the retail floor
• Product Knowledge and Trends
• Testing Products
• Merchandise standards
• Salespersons Certification
• Cash Crusaders Protocol

RETAIL FLOOR

• Retail Merchandising
• Stock Management
• Security / Shrinkage

CUSTOMER SERVICE

• Ensure Customer Expectations are exceeded
• Mystery shopper
• Retail Excellence
• Grow Customer Base

 

BEHAVIOURAL COMPETENCIES

• Teamwork
• Leadership
• Business Acumen
• Initiative
• Communication skills

 

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