Sales and Stockroom Controller

SUMMARY:
The Sales & Stockroom Controller is primarily responsible for managing stockroom operations and ensuring the retail
area is consistently well-presented, organized, and visually appealing. This role plays a key part in maintaining
operational flow between inventory management and front-of-house presentation.
The ideal candidate is versatile, diligent, and highly efficient, with a proven ability to coordinate stockroom logistics,
support sales activities, and uphold merchandising standards. Success in this role requires attention to detail, strong
organizational skills, and a proactive approach to maintaining seamless operations across both stock and retail
environments.

POSITION INFO:
EDUCATION/EXPERIENCE REQUIRED:
- Minimum: Matric qualification/ Grade 12
- Proficiency in English
- Basic computer skills
- Administrative proficiency
- Stock management/stock taking
- Delivery of products

KEY DUTIES:

Collaborate with the Branch Supervisor to meet daily and monthly sales targets.
Address sales-related queries within the designated SOP timeframe.
Direct complaints from sales representatives to the Line Manager for resolution.
Replenish stock consistently to meet daily operational needs.
Dispatch stock only upon receipt of a valid invoice, ensuring customer sign-off prior to release.
Verify and sign off trip sheets, waybills, and courier/delivery vehicle documentation in accordance with company policy.
Pack and dispatch courier deliveries within a 24-hour window.
Clear Goods In Transit (GIT) reports within 48 hours.
Conduct and submit daily high-risk stock counts to the Line Manager, highlighting any variances.
Complete bi-annual stock takes in line with company SOP.
Maintain stock loss figures within company-defined thresholds.
Ensure accurate and timely stock receiving processes in accordance with SOP.
Perform daily merchandising and housekeeping duties to meet company benchmarks.
Scan and capture Proof of Deliveries (PODs) promptly each day.
Follow correct procedures for General Returns Credits (GRCs) and customer returns.
Ensure full compliance with OHASA regulations and maintain a safe working environment.
Adhere to all company policies and safety standards.