Sales and Orders Support Administrator

SUMMARY:
Are you a proactive sales administrator with a background in selling building materials?
 
Our client in the Goodwood area is looking for an energetic team player who thrives on delivering excellent service and building strong client relationships. This role requires someone with solid admin and sales experience, sharp attention to detail and the ability to manage multiple tasks with confidence.
 
Mid-level Excel skills are required.

POSITION INFO:
REQUIREMENTS
 

• Matric (a post-matric qualification in sales, business, or administration is advantageous)
• Previous sales experience, ideally within the building materials sector, is beneficial
• Excellent communication and interpersonal abilities
• Competent in Microsoft Office (Excel, Word, Outlook) and familiar with CRM software
• Strong organizational skills and effective time management
• Capable of thriving in a high-pressure, fast-paced environment while handling multiple responsibilities
• Detail-oriented with solid problem-solving skills and the ability to perform well under pressure
• Highly self-driven with a proactive mindset
• Committed to delivering excellent customer service
• Able to work independently as well as collaboratively within a team

• Actively engage with customers, handle transactions, and consistently meet sales targets
• Develop in-depth knowledge of the company’s products and services
• Manage sales-related administration, including processing credit notes and back-order reports
• Track outstanding accounts and follow up to ensure timely payments
• Coordinate and manage deliveries to ensure prompt and accurate order fulfilment
• Support inventory control through cycle counts, stock takes, and processing Goods Received Notes (GRNs)
• Assist in preparing sales reports and performing general administrative duties