Sales and Admin Clerk

SUMMARY:
Ideal Candidate
The ideal candidate is an organised and customer-focused individual who enjoys working in a dynamic retail environment. They should have strong administrative capabilities, basic financial knowledge, and an interest in watersports, together with the confidence to support sales activities and contribute to the business’s social media presence.
 
The Administrative Clerk will provide essential administrative and operational support to a watersports retail business, ensuring the smooth running of daily office activities, maintaining accurate records, assisting customers, and supporting sales and marketing initiatives.

POSITION INFO:
Perform general administrative duties, including filing, data capturing, and maintaining accurate records.
Handle customer enquiries via telephone, email, social media, and in person in a professional and friendly manner.
Prepare quotations, invoices, purchase orders, and other relevant documentation.
Assist with basic accounting duties, including processing payments, reconciling transactions, and maintaining financial records.
Provide administrative support to the sales team and assist with retail sales when required.
Maintain stock records and assist with inventory control and stock-related administration.
Assist with social media marketing, including creating and scheduling posts, responding to enquiries, and promoting products and services.
Ensure accurate processing of customer orders and follow up on outstanding enquiries.
Maintain organised filing systems and ensure all administrative tasks are completed timeously.
Support the day-to-day operations of the business and assist with additional duties as required.
Minimum Requirements
1–2 years’ experience in a similar administrative role.
Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
Strong administrative, organisational, and time-management skills.
Excellent verbal and written communication skills.
Good customer service and interpersonal abilities.
Knowledge of basic accounting principles and practices.
Proficiency in social media marketing and online customer engagement.
Ability to work under pressure, multitask, and meet deadlines.
A genuine interest in watercraft, watersports, and related products.
Advantageous
Previous experience in retail sales or a customer-facing sales environment.
Experience in a retail, marine, boating, or watersports business.
Familiarity with invoicing systems, stock control, and point-of-sale systems.
Personal Attributes
Well-organised, detail-oriented, and reliable.
Professional, confident, and customer-focused.
Proactive, enthusiastic, and willing to learn.
Able to work independently as well as part of a team.
Passionate about watersports and delivering excellent customer service.