Sales Support Administrator (Hygiene & Cleaning Products)

A position for a Sales Support Assistant, known as the “Heartbeat and Voice” of the organisation, has become available at this Market Leading Company that specialises within the Imports and Distribution of Top-Quality High-End Hygiene & Cleaning Products.

This position will require you to deal with customers on leads via email, telephony, and sporadic walk-in clients.

Responsibilities will include:

• Provide quotations constantly for any of the required products
• Address any customer enquiries regarding the products (telephonic, email or walk-ins)
• Understand the products very well and be willing to continuously refresh product knowledge
• Make use of SAP ERP to create quotations, sales opportunities and update the SAP CRM module with activities and changes in opportunities
• Assist Hygiene Consultants to fill their diary with meeting or assessments, and weekly sales reports
• Be comfortable following up on proposals or quotations telephonically
• Be comfortable selling on the phone from start to finish which includes assisting to close the sale
• Be comfortable arranging meetings or assessments with customers and using MS Outlook as the scheduling tool
• Be comfortable cold calling

Minimum requirements:

• Matric /Grade 12 and a relevant diploma advantageous
• 3 years minimum experience in a sales support position (previous outbound sales/cold calling will be advantageous)
• MS Office Suite Application Intermediate to Advanced (Excel at minimum on intermediate level)
• An understanding of the sales process and have experience with telephone sales
• Be able to work well in a team with and provide support to one or more Hygiene Consultants
• Working Hours – Monday to Friday (08h00 – 17h00)
• Own Transport & Valid Driver’s License

In return this opportunity will present the successful candidate with a permanent employment opportunity where there is ongoing focus on upskilling, product training and development initiatives with a Guaranteed Monthly Basic Salary income.