Sales Support Administrator

SUMMARY:
Techno Park, Stellenbosch - My client specialising in the development of specialised communication systems is seeking a dynamic, well-organised and detail-oriented Sales Support Administrator to join their team. 

The ideal candidate will work closely with the Sales and Marketing Leads to maintain strong alignment and ensure seamless momentum between the two departments, particularly in areas where their functions intersect. This role will contribute to shaping and enhancing the customer journey and overall experience, assist in building effective customer communication systems, and support key sales and marketing initiatives as required.

POSITION INFO:
Key Responsibilities: 

• Managing the CRM system to ensure accuracy of leads, contacts, opportunities, and pipeline status.
• Input and track sales activities, call notes, and meeting outcomes, internal sales administration.
• Serve as the first responder to incoming leads, and assist sales team with all aspects of client communication.
• Ensure prompt and professional communication with prospects and customers, maintaining a strong brand reputation in efficient client communication.
• Assist in preparing quotes, proposals, and documentation in coordination with the sales team’s objectives.
• Collaborate with the marketing team to align inbound campaigns and lead nurturing activities, update contact lists and assist with automating time consuming activities.
• Act as a catalyst for sales by working closely with both marketing, sales and production to get information to customers quickly.
• The Sales Support Administrator will also provide support to the Sales and Marketing Leads through proposal
  development, conversation follow-ups, and sharing customer-facing information

• Short Course Certificate, Diploma or Bachelor’s in: Marketing, Sales, Communications, Language, Entrepreneurship, Business Administration, Education, or relevant working experience in a field with similar interpersonal, administrative and communication skills.
• Years of Experience needed: minimum: 1 – 3

• Strong organizational and administrative skills with attention to detail.
• Excellent written and verbal communication, with good creative writing skills in English.
• Tech savvy fast learner, that can easily onboard to a software platform.
• Analytical thinker, comfortable with spreadsheets and basic data analysis (Excel, Google Sheets, etc).

• Work in the dynamic tech industry.
• Become part of a strong growing team of experienced members.
• Share in modern, innovative, fast-paced, and fun work environment.
• Lunch meals provided.
• Opportunities to grow with the company.
• Salary: Competitive & market related.
• Annual Leave: 25 days leave per year.